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how to handle negative online reviews

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Surjeet Thakur - Google Adwords Expert Chandigarh India

Surjeet Thakur

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How to respond your first page negative reviews

How to Handle Bad Online Reviews for Your Small Business

In this post, I’m going to share you how to respond and how to recover from negative reviews of your business that are appearing on the front page of Google.

What Not To Do When You Receive a Bad Online Review

Deny the Problem Exists

When a customer has a complaint, insisting that they’re wrong in a public forum is a big mistake. Even if you’re convinced that the problem was on their end, you should acknowledge the issue. Continue reading →

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